The Operations Excellence Office (OEO), designed and created a comprehensive project framework for project managers and non-project managers, intended for use by all skill levels within the organization as well as the general public.

OEO provides individual training on the Project Toolbox to tailor the documents to fit user needs. Each form/tool can be customized to fit the needs of the project, ranging from meeting structure and organization to business process identification and project planning to implementation and post go-live. The Project Toolbox consists of tools and processes to enhance project management and system utilization/adoption. ​

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