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Measure Overview

# Objective Strategic Plan Goal Business Strategy

Update process maps (%)

Government Accountability Increased Efficiency


Action Steps

  1. Print and review existing process (10%)
  2. Ensure compliance with state statute requirements and other regulations (40%)
  3. Update process maps (40%)
  4. Test and approve process updates (10%)

Why is this measure important?

Ensuring continuity of operations by streamlining and improving processes for efficiencies and aligning to the Pathway to Excellence framework

Where does the data come from?

Internal tracking

How is the measure calculated?

Based on percentage allocation of action steps

Who to contact if you have questions?

Christine Deguilio

Additional Information



FY19 Target


% of project complete

FY20 Target


% of project complete

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